Effective March 1, 2025: At FJW Optical, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use that information and the measures we take to protect your data. By accessing or using our website, you agree to the practices described in this policy.

We collect various types of information to provide and improve our services:

• Personal Information: When you create an account, make a purchase or engage with our website, information may be collected such as your name, email address, shipping address, billing address, phone number and other provided data.
• Payment Information: We process payments through secure third-party payment gateways, and your payment details are handled directly by these services. We do not store sensitive payment information, such as credit card numbers, on our servers.
• Log Data and Usage Information: We automatically collect information about your interactions with our website, including browser type, device type, pages visited, time spent on our site and referral URLs.
• Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience and personalize content. You can control cookie preferences through your browser settings.

We use the information for the following
purposes:

• To Process Transactions: We use personal and payment information to complete and process orders.
• To Improve Our Services: We analyze usage data to enhance and personalize your experience on our website.
• To Communicate With You: We may send transactional emails, such as order confirmations, shipping updates or customer service inquiries. We may also send promotional emails if you have opted in to receive marketing communications.
• To Provide Customer Support: We use contact information to respond to inquiries and provide assistance with any issues related to an order.
• To Ensure Security: We monitor for fraudulent activity and take appropriate measures to protect personal data.

We do not sell, rent or share personal information with third parties for their marketing purposes. However, information may be shared in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist in operating our business, such as payment processors, shipping partners and customer service platforms. These providers are obligated to maintain the confidentiality and security of your information.
• Legal Compliance: We may disclose your information if required by law, to enforce our terms and conditions, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition or sale of our business, your information may be transferred as part of the transaction.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These measures include using secure servers, encryption technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

You have the following rights regarding your personal information:

Access And Update Your Information: You can access, correct or update your personal information by logging into your account or contacting us.

Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or by contacting us directly.

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices, please contact us at: phone (847) 358-2500 or email: info@fjwoptical.com. By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.